What makes Zendesk AI different
Our AI is a game-changer for customer service teams. It’s built on our own aggregate knowledge, integrated with our products in a beautiful, simple way. You toggle it on, and it starts working in a matter of minutes, not months. That's a game-changer for customer service teams.
Accessible to anyone
Powerful AI that’s ready to go in minutes. No need for developers, heavy IT spend, or months of lead time.
Built and trained on the best CX data
Based on billions of data points from actual customer interactions, solving your real-world CX challenges.
Designed for the entire service experience
Making it easy for everyone engaging with or providing support to be more efficient and productive in every task they do.
Transparent and trustworthy
Giving levels of granularity and control that give businesses flexibility to apply AI exactly how they want to